The notice sent from Human Resources made IT support engineer
Philippe Mathison feel uneasy. A new CEO had been appointed
at the software development company he worked for to make
improvements.
But what did this mean for Philippe? Would he keep his
job, be moved to another department, or perhaps demoted?
And what of the possibility of a better job
with the company? Perhaps a raise or a new office work-station
was in the offing.
While Philippe pondered the possibilities,
his co-worker Mandy Wetherspoon fretted about her situation. “I was in
line for a promotion,” she said. “I've been with this company
for six years now, slowly working my way up, and all of
a sudden someone comes in and cuts my lunch!”
Cheese Please
Their different responses to
an unknown future reflects the mindset of the four characters
in the popular book Who Moved My Cheese? by Dr
Spencer Johnson, an adult parable about handling change,
managing fears and achieving your goals.
The cheese represents what the four characters, Sniff,
Scurry, Hem and Haw, want in life, and they patter through
the maze in search of it. One day, the supply runs out
and the characters respond in different ways to the challenge.
Sniff and Scurry quickly put on their runners and go in
search of new cheese. Haw is a little slow to get moving
but decides that he might just starve if he doesn't get
out of his comfort zone. On his adventure to new riches,
Haw leaves messages for Hem on the wall, slogans like Old
Beliefs Do Not Lead You To New Cheese and The
Quicker You Let Go Of Old Cheese The Sooner You Can Enjoy
New Cheese.
But Hem won't budge. Hemmed in by his own fear, he rejects
the possibility of New Cheese simply because it is not
what he is used to.
“Each of us has our own idea of what Cheese is, and we
pursue it because we believe it makes us happy,” writes
Johnson. “If we get it, we often become attached to it.
And if we lose it, or it's taken away, it can be traumatic.”
How will you respond?
Change in the workplace can represent
many adjustments to ‘how things are normally done.' Not
all of them appear to be dramatic.
There may be a new telephone system installed, new rules to how the kitchen
is cleaned, a new employee in your department replacing someone who's left
to take up an offer elsewhere.
Many new employment contracts are short-term packages.
Rather than stay with the same company for 40 years, younger
people are switching jobs, sometimes developing three or
more career options throughout their lifetime. Workplace
change does not necessarily equal downsizing and current
trends indicate employers want to retain talented, hard-working,
positive staff with organization knowledge.
Philippe Mathison felt edgy about change
in his workplace but kept a tight rein on his insecurities.
Wisely, he decided not to listen to office gossip. “Nobody
said I was going to lose my job, so I had a chat with
my direct manager and asked him to be open if he felt
my role was at risk. I also started to read the employment
sections of the newspaper and signed up with an online
recruiting agency, just to keep my options open. I didn't
want to leave the company but knowing there were other
options helped relieve my anxiety.”
Change Test
You can soon find out if you are a Hem or a Haw, a Philippe
or a Mandy. Are you the sort of person who reacts badly
when you arrange to meet a friend for dinner and are told
a few other people will be joining you and that it won't
be at your favourite Thai restaurant but at a new Italian
bistro out of town? What if your favourite TV show is rescheduled
for a live football match or council requests the recycle
bins go out on Friday instead of Thursday?
If small things get under your skin out of work ,
there's a good chance you'll struggle to adapt to all sorts
of workplace change and may need to read a book like Who
Moved My Cheese? to shift your perspective. A short
personal development course can also help as may a few
counselling sessions if you really feel stuck. Most people
will benefit from simply talking to others and questioning
their own responses to dealing with change.
10 Ways To Stay Ahead of the Game
Here are 10 strategies to keep focused and ready for workplace
change.
1. Fact Finding : Seek the facts by talking
to your manager. Find a buddy within the organization to
help you through the change journey. Don't make personal
decisions based on innuendo or poor information. Avoid
listening to or perpetuating hearsay.
2. Skills Upgrade: Take all the training
you can. Many employers have a policy of updating the skills
of staff. Upgrade your skills and you will become a more
valuable asset.
3. Think ahead: Have an action plan
and updated resume ready. Hopefully you won't need it but
you'll feel less stressed or vulnerable if you take control.
4. Look after your health: Take breaks
when work stresses threaten to overwhelm you. Exercise
regularly, eat well and get enough sleep. If your current
role ends, you'll be in a better frame of mind to adapt
and take action.
5. Feelings matter: Acknowledge your
reactions: it's normal to feel confused, angry or anxious.
Like everything else, these feelings will change as well
over the passage of time. Allow yourself to feel sad if
a fellow employee moves on. Try to express your feelings
in some way, either on paper or to a trusted friend. This
will help reconcile your emotional responses.
6. Build a good support system: This
may be ‘in-house' or drawn from friends outside your employment.
Seek out rational, objective advice from caring people.
7. Keep networking: Talking to people
in your industry and elsewhere will help you remain positive
and involved, even if you are happy in your current role.
8. Acknowledge your life outside your work: Your
job uses some of your skills, but you have many other talents
and abilities. As Deepak Chopra said: “Nothing limits us
except ourselves; for the truest aspect of very person
is unbounded potential.” Strive for work-life balance and
develop non work-related interests.
9. Try to have a positive attitude: Change
can open many doors and lead to improved work conditions.
Why not view the bottle as half full rather than half empty?
You are in control of your attitude and your reactions.
Choose to remain in a positive, optimistic frame of mind
and lead by example.
10. Accept that change is constant: Change
is a fact of life, in the workplace and outside it. How
dull life would be without it! Embrace the possibility
that you might be moved out of a predictable groove and
that this process leads to personal growth.
Useful Resources:
Who Moved My Cheese? By Dr Spencer Johnson
Coping with Workplace Change: Dealing with Loss and
Grief by J Shep Jeffreys
Managing Change at Work by Cynthia Scott
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